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Accident Or Trauma Care
Explanation of care
We see both Phase I and Phase II trauma
related injuries in our office. These injuries are mainly strain/sprain to
the joints and soft tissues of the spine. Soft tissue injuries are common
in accident cases. They usually cause acute vertebral subluxations or acute
exacerbations of pre-existing chronic subluxations. This often results in
pain, limitation of movement, muscle spasm and some inflammation surrounding
joints. They may cause some short-term disabilities but seldom cause
permanent disabilities if proper care and management are done soon enough.
Total disability does not usually exceed three to five days in Phase I
trauma injuries. Phase II injuries may cause up to three to five weeks of
total disability.
Terms of acceptanceWhen a patient seeks care for an accident
and we accept a patient for such care, it is essential for both to be
working for the same goal. In this way there will be no confusion,
misunderstanding or disappointment. When we accept a patient for any
reason, we have two main concerns: their health and our reputation. This is
especially true in accident cases where third parties are involved. If we
do not get the desired results or if we drag your care out longer than is
customary for your type of injury, it is not good for you or for our
reputation. The following is a list of responsibilities that we have found
must be agreed upon before accepting patients for accident care.
Our Responsibilities
1.
Correct Your
Acute Subluxations:
Our main job in caring for these injuries is
to correct the acute subluxations caused by the accident and to restore you
back, as near as possible, to your pre-accident condition. This usually
requires a series of specific spinal adjustments. In addition to your
adjustments, we may recommend extra rest in the beginning and special
exercises as your condition warrants.
2.
Make Your Care
As Short As Possible: Soft tissue
injuries usually heal back in the first five to eleven weeks following the
accident. These cases require intensive care as early as possible to prevent
tissues from healing back wrong. If they are allowed to heal back
wrong during this important period, it makes our work much harder and can
lead to permanent problems. Our policy is to see you very frequently
for the first three to five weeks during this "healing period." This
usually requires some nine to fifteen visits followed by a reevaluation of
your condition. If we find that you are not at least fifty percent
better at the end of this time, we strongly consider either a change in our
care, a referral to someone else or both. If we find that you are much
improved but your problems are not totally resolved, a second period of less
vigorous care is recommended. This period usually involves eight or
fewer visits over four weeks. Finally if you are progressing but
significant problems still remain, a third period of minimal care may be
indicated. This usually involves four or fewer visits over one month.
Your progress will be evaluated at intervals throughout your care.
3.
Assist You In
Receiving Payment From The Responsible Party:
We do accept most accident cases
under our primary care program and will prepare insurance forms to assist
you in making collection from the insurance company. Please remember that
under Georgia law the insurance company's responsibility is to you and not
to us. This also applies even if you have an attorney. We cannot accept
responsibility for collecting your insurance claim or for negotiating a
settlement for a disputed claim.
Your Responsibilities
1.
You Must Be
Regular With Your Visits:
You must see us for the recommended
frequency of your adjustments. Often patients feel better after their first
few visits and begin to skip visits. Some will even wait a month between
visits allowing uncorrected problems to heal back wrong. They then return
for care, often in much pain, expecting their insurance company to pay for
it. This is very frustrating to both doctors and insurance companies. It
drags your care out much longer than is normally required and may interfere
with our ability to help you obtain your desired results. It does not work
in accident cases. Caution: If you go longer than two weeks past any scheduled appointment,
without contacting us, we will assume that you wish to terminate your
accident care. At this time we will close out any pending claims.
2.
You Must
Cooperate Fully:
This applies to everything that we may ask
you to do or not to do in order to get well as quickly as possible. This
also means that you must furnish us all the necessary information regarding
your accident such as special authorization forms, accident reports etc.
3.
You Must
Accept Your Financial Obligation:
All of our services are rendered and charged
to you. Even though an insurance claim is filed, you will receive a
statement each month if your account has a balance due. You are responsible
for payment of your account within the limits of our credit policy. We
require each patient to pay at least ten percent of any unpaid balance at
the end of each month until a settlement is reached or until the third party
reimburses you. Full payment is due at the time a settlement is made. For
your convenience, we accept both Master Card and Visa.
Special Note:
Spine Care Center is a Chiropractic Health Care Center. Our only service is to provide the very
best in Chiropractic care. All of our procedures and fees are based on this
premise. We are able to see most accident cases under our primary care
program. Our low fee system does not however, permit us to do intensive
insurance work that involves disability ratings, extensive narrative reports
to attorneys, or make court appearances in cases where litigation is
involved.
Cases of this nature certainly need and
deserves Chiropractic care. If you strongly suspect your condition may
require these services, please notify us at once. We will make arrangements
with a chiropractor of your choice, or assist you in obtaining a
chiropractor whose office procedures and fee systems are structured to
better fit your needs at this time. You may transfer back to our office for
care, if you wish to do so, once you have terminated your claim for these
special needs.
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